Dear Clients, Due to a global Microsoft service disruption, we have been experiencing delays with email communication since November 12, 2026. We appreciate your patience while this issue is being addressed. If you need immediate assistance, you can still contact us via the following channels:

• 24 hour contact centre - call us at any time
• your banking advisor – you can contact your advisor directly by cel phone
• our branches – visit any of our locations

All banking services remain fully operational.
Be vigilant for unsolicited calls, emails or messages from anyone claiming to be from Microsoft or Outlook. Do not provide personal or banking information, share passwords or verification codes, or allow access to your device. Remember to always practice safe banking habits while doing your part to help recognize, reject, and report fraud.